Mr. Newkirk went above and beyond expectations. He was available to me for all my needs and requests.
Alex was very helpful and attentive to our needs. It made this painful time in our lives much more bearable. Thank you!
Dear Burton, Joanne & Lindsay,
I know first hand why your funeral service has been around for 150+ years! All the decisions that had to be made were easy with the advice of your staff; everything at the celebration and service was perfect! The kids and I want to thank you from the bottom of our hearts for making this hardest week of our lives bearable and a glorious celebration for Slots.
Our family has come to know Alex over the past three years, starting with our mom, who passed in Aug. of 2017, and our dad just passing in July of 2020. I also worked with Alex on planning my mother-in-law's service. Alex made everything perfect for all three services. His professionalism, compassion, and attention to detail were second to none. He was always so accommodating to our needs. He gets the job done, following through on everything you ask of him. His kind and caring ways were so very appreciated. It was comforting to know that Alex would take care of us during this difficult time. He is a special person, and we are happy to call him our friend.
Also, a special thank you to the woman who made the photo video of our dad. It was so beautiful!
From the first phone call through the graveside service, everyone was polite, respectful and took care of things so smoothly and professionally. I'm not sure how we would have gotten through it without your attention to detail, foresight of what was needed, and exceptional service. Thank you so very much! Alex was fantastic.
Sam did a great job. He was very personable and professional. He made my family feel as though he really wanted to listen to us then helped us plan the funeral that would honor our loved one the way we wanted.
We could not have been happier. We wanted something unique to honor our father and that's exactly what we got. From the suggestion of the urn to the setup of the room to the special design of the program, everything was perfect. Lindsay Oliver was wonderful in helping us with our plans. I was very proud.
Our family cannot say enough about Alex Sekowski. Over the last 5 months my wife, Linda and I have had to take care of matters related to both my wife's sister and mother. Alex was caring, professional and personable. We felt he became our friend during these very difficult months. In helping us with both of these difficult losses Alex went above and beyond "basic care." I have been a pastor for some 50 years and I told Alex he is the best funeral director I have ever worked with. Our family was deeply moved by his caring and comfort. Thank you Alex and God bless.
Just wanted to mention Lindsay Oliver went above and beyond in helping plan my mother's visitation. My mother did not want any type of service & per her wishes was cremated. I wanted to have something for friends and family and Lindsay created a very beautiful visitation that gave us all comfort and I think my mother would have secretly loved.
Alex was wonderful! Very professional but also got our sense of humor. He was most likable, helpful and friendly. We couldn't have had anyone better! He was great!
I can't say enough good things about our experience. Sam made a horrible life event so much easier to deal with. Its easily said that he went above and beyond what was expected. Sam is an excellent funeral director. With his help, we were able to give our mom the funeral she deserved. We are very thankful for that.
We appreciated it all. Very heartbroken, but could not of asked for better service, but most of all kindness. Thanks to everyone and a special one to Alex. Sam, we loved how you were so gentle with us when you and your co-worker came to get Dan. Very professional when we were asked what door to go out when you took him. Like my son said, "My Dad always goes out the front door!" Thank you, that was very important for us!
Thank you for all assistance during our time with Shirley's arrangements for burial. We greatly appreciate the thoughtfulness and kindness everyone showed during this time.
Alex, We cannot possibly thank you and the entire staff at Prugh Thielen enough for making mom’s arrangements and visitation so special. Attention was paid to every detail, and you went above and beyond in so many ways. You made this difficult time so much easier on my dad and our family, and we are so grateful. The Schilling Family
Thank you so much for your thoughtfulness & help with the funeral of our mother. Alex did excellent and made sure everything was correct and the way we wanted it.
Sam did an excellent job and Joanne bent over backwards for me & Candace! In this time of need your staff was outstanding, Thank you.
We can't say enough of how grateful we are for Lindsay Oliver. She has been our rock through all of our bad times. The funeral staff are wonderful to work with. So glad we are able to have them in our community.
Just would like to thank everyone for their kindness & compassion. Alex was great to work with & was very helpful. This was a very hard time to go through & we appreciate how smooth the process was for our family.
I want to thank you and all your staff for providing such wonderful care and service for my mother's funeral. The arrangements were impeccable. I thought the service went very well. The whole process was as painless for us as it could have possibly been. Thank you again for all you have done.
Thank you for all of your help before, during, and after my mother's funeral. We appreciated your professionalism, tact, and sensitivity during a very difficult time. We could not have asked for a better service for mom. Thank you again for going above and beyond to be sure all of our needs were met.
Lindsay Oliver was wonderful. I don't know what more she could have done to make everything easier. Thank you so much to everyone.
Dear Lindsay Oliver & Staff,
I would like to thank you for your professionalism, concern and support during our time of loss of our beloved mother. I personally was very impressed by the service and all the staff there at Prugh~Thielen. You made a difficult time much easier on my family. My mother's arrangements were truly something she would have approved of.
Thank you again,
Mr. & Mrs. Prugh, Lindsay, Alex and Sam,
Thank you for everything. Jeremy's service was beautiful and exactly how I expected it to be.
Everything was wonderful! Sam was great! My family & the Prugh family have been friends since before I was born! Prugh's has handled our funeral arrangements for many years-my grandparents, great aunts & uncles & all Sutter family members. Joanne & Burton are like family to us! We appreciate all they did for us during this stressful & difficult time!
Alex was very efficient in all aspects of planning my mother-in-law's funeral service. We decided to wait until March for the Celebration of Life when more family members were able to attend. Alex and I were either on the phone or emailing each other for 3 months planning this. He's wonderful to work with, and gets the job done while being kind, caring and considerate throughout the whole process. I first met Alex when he helped me and my family with my mother's funeral service in 2017. I was very impressed with him. So, when my mother-in-law passed, I knew exactly who to call. Thank you Alex!!!
Lindsay Oliver was great at taking time to go over everything with us. We couldn't have asked for anything better. She didn't hurry us, just let us take our time. It was a hard day for us but she made it easier. Thank you for all the time and help.
Dear Prugh Funeral Service,
Thank you for all the support during the past year after the loss of my husband. The booklets have been so helpful & then the rose last week. Thank you for caring.
To all the staff,
Thank you for all your help. You all made things so much easier. A special thank you to Burt & Sam.
My family could not have been more pleased with the way you handled & pulled together such a perfect service for Michael. Such dignity, respect, love and tenderness shown to him & our whole family! I truly believe you whole staff of people are amazing & will hold a special place in our hearts always!
At a difficult time for our family, you were at your best. Emma & Sam were a pleasure to work with. The dignity and care they showed for my father reflects their commitment to their craft & those that they serve.
Emma was our contact person when my Mom, Billye Hines passed. I cannot express my thanks and gratitude to her for her compassion, attention to detail, friendliness, and over-all excellent care that she showed for our family. Emma made the transition of losing our Billye so much easier. She exceeded my expectations and I am very grateful and thankful for all she did for us.
Alex was wonderful. We can't thank him enough for all of his help. Alex was exceptional in every aspect of his job. Thank you for everything.
This was a truly exceptional experience, certainly helped by my Dad's pre-arrangement with Mr. Newkirk. I was incredibly grateful for the fact that Sam knew my Dad, had kind and compassionate care and that he worked closely with me to facilitate the memorial service.
Lindsay Oliver was very kind, respectful, and did everything she could to help us. So thank you.
We are so thankful for all of your hard work in making my mom's service be so beautiful and easy! During the process of planning it you were so thoughtful, dependable, and professional! Again thank you so much and wishing you many blessings in your future!
Great service from everyone at your business. Sam has been great to work with. Very happy.
We love Prughs. You always go above and beyond in every way. A big thank you to Alex and Sam.
Our experience with all of you was so welcoming in an expected but difficult time. To say thank you seems so small but to all of us it means so much.
Dear Doug and Staff of Prugh~Thielen Funeral Home,
Thank you for helping us through the process from beginning to end. We were not prepared for Dad's passing. We appreciate all the support from the entire staff. Family and friends enjoyed viewing our precious moments with Dad and Grandpa on the tribute video. Thanks again, for ensuring all the details went smoothly.
Our love from,
I want to express our sincerest appreciation for all you did for our family...before, during, and for the service in Van Meter, Iowa at the Iowa Veterans Cemetery.
I wanted to express our most sincere appreciation for everything that you did for my family...and for being there for me once again at Klein's Care Center. You have a true gift of compassion and caring.
You were simply the best. Thank you for my friend Jonie Moyer.
Thank you so very much for the gorgeous red rose delivered on Tom's "anniversary". It was so very thoughtful- and meant a lot. Thanks also for your support this past year. Time really does heal.
Thank you for caring & remembering. The service my family has received is exceptional. I have been amazed and touched by the true empathy that is here. Thank you for the rose.
Thank you, you made a rough time a lot easier & simple.
Lindsay Oliver did a great job!
Burton, Joanne, Lindsay, Doug, Sam, Tim & the entire Prugh~Thielen Staff,
On behalf of the Susan Moss family & all of her friends too, please accept our heartfelt gratitude for all that you did in caring for Susan and all of us. You helped make a very trying time less difficult in so many ways and your thoughtfulness will always be remembered and treasured.
With great fondness,
Thank you so much for all you did for our mother. Alex was so very kind and understanding of our needs. He explained everything thoroughly, even the process of cremation. Thank you so much Alex. God Bless you all.
Doug was exceptional in the whole process, he was caring & compassionate and professional through this whole journey.
I want to thank you for all that you did to help me and my family during the most challenging time of our lives. I'm thankful we could rely on you to pull us through all of the arrangements to accomplish Randy's service. Everything went so smoothly even though we didn't give you much time. Thanks for your professionalism and your kind and caring spirit.
Samuel was very caring and respectful, he did an excellent job, he made it very easy to make the arrangements and I was very pleased with him. Thank you so much, and the staff was very friendly also.
Both of my parents funerals were held there. Each time my expectations were met and then some. Appearance & preparation was excellent and the facility is very nice.
To Everyone at Prugh~Thielen Funeral Home, especially Lindsay Oliver, Lindsay Prugh-Fruehling, Sam Newkirk, and Alex Sekowski-
On behalf of our family, we would like to say thank you for handling both of our parents passings with such dignity and care. Your kindness helped make the whole process easier for us to deal with. The service video, folder, and thank you cards were all so lovely. Thank you for helping make this stepping stone special.
Huge thank you to everyone, especially Sam. I can't say enough good things about all he did for us. He was fantastic. Answering all our questions. Helping us through every step of the way. Even to all the help wrapping up the food when we were all done. Everyone was great. All very helpful, very nice.
A huge thank you to all of the staff, especially Alex whose attention to detail and his compassion was such a huge blessing. My expectations for a beautiful service for my mother was not only met, but exceeded. Accomplishing this from out of state was not a problem for Alex, who put my mind at ease every step of the way and helped me with my every need or request. A big thank you to all!
Burton & Joanne
On Behalf of the entire Bennett Family, we want to thank you for everything you did for our family in honor of our papa. Thank for you memorial gift, but as well the unbelievable support of the Prugh's Family Funeral Home!!
You guys are wonderful.
Everything was done respectfully & well, down to Tim being our limo driver. Thank you for your support & abiding by all our requests. Doug even brought over the death certificates to where we were. (The SS. Admin Office) :) Thank you.
You thought of everything to make this time as easy as possible. From program & thank you verses to address labels, you took care of every detail. If you were in our hometown we would absolutely use you again. Thank you so much!
Thank you so much for everything you did to make this difficult time bearable & for making Mom so pretty. Your're great!
In our time of need from out of state, Sam was excellent in explaining our options and taking care of my brother and our family.
Sam, Alex & Staff
Thank you for everything you all have done for our families over the years.
Thank you again for the wonderful job you did on Mom and the top notch service you provided to our families in their greatest time of need! You and the Prugh~Thielen Funeral Home were a great comfort to us! We appreciate it so much!
Lindsay Leathers and all the staff at Prugh~Thielen,
Just a quick note to say thank you for helping us with Dads arrangements, visitation, funeral and luncheon. You were truly amazing! You covered every detail. You're very caring and accommodating! Thank you for everything!
Alex was such a kind and caring person, who made our family feel so comfortable during a very difficult time in our lives.
I wanted to tell you thank you for everything you have done for Chasity Manchester. My family is very thankful for your kindness and thoughtfulness during this time of loss.
Again, Thank you
Lindsay Leathers was our angel. Thank you Lindsay, you are the kindest person and most caring. You honored my husband & family.
I will never be able to thank you enough for your kindness & compassion. You are a gift to those who are grieving.
We cant thank you enough for all you do. Dads service was amazing & we miss him terribly. You all hold a special place in our hearts.
We would like to say a very grateful thank you to Sam Newkirk. He was so understanding, helpful & professional. He made me feel confident with him & Prugh. Thank you again Sam & Prugh~Thielen.
I would like to thank the Prugh Family & Staff for providing excellent service in this very difficult time of the loss of my Mother Daisy. Sam and Doug were expert in guiding us through the whole process of burying a loved one. Prugh's has been providing expert burial services for my family since 1865 and needless to say they've treated us like family we can't thank them enough for the warm hospitality and kindness they have shown us throughout the years. Sam was a great pleasure to work with in preparation of the service, very professional and caring. Sam thank you for reciting the Lords Prayer with us at the site, may God bless all of you and keep strong in health and sprit. Again the Ashby family thanks you .
Sincerely Brooks Ashby
I so appreciated the help and advice from Doug Beck. He was matter of fact, low-key and very empathetic. Everything went very smoothly and the entire staff has been caring. I was grateful for the extras such as name tags, the candle, framed photos and place mats for our luncheon after. Such a relief to not worry about details!
You and your staff made a difficult experience much easier and I appreciate all you did for our family.
Joanne & Burton Prugh & the Staff at Prugh-Thielen were wonderful to myself, my children and grandchildren. Loosing my husband was unexpected and difficult, and they assisted us with patience, love, understanding and professionalism. We couldn't have asked for more and truly are thankful & blessed.
Thank you for everything you did to make the last few days a little bit more bearable and a little bit easier for my family. It was all extra special knowing you were a part of it. Aunt Pat always asked how the "Taylo(e)rs" were doing. So she knew you, even if not by last name. :)
Your job truly touches people's lives and you work at a great place! Thanks, love!
I want to thank you again for the excellent service you provided our family. I'm sure Dad was happy with everything concerning the funeral. The extra time and effort given to record the old tapes to cd's is very much appreciated.
My husband and I were very impressed with all the staff we encountered. Lindsay Leathers and Tayler were both outstanding. Both displayed patience and flexibility with our large family. Tayler went way beyond my expectations for all audio-visual items. Tim Agnew was also very helpful. All them should be valued as outstanding employees.
Dear Lindsay Leathers and Staff,
I wish to personally thank you for the wonderful services you provided to the Edward C. Breuer family. Your support helped us during a sorrowful time and is very much appreciated. Thank you for going above and beyond the expected. I will fondly remember the funeral procession. It was heart warming and joyful even when sadness was heavy. Thank you for helping myself and family cope with a great loss.
Thank you for your generous donation to Special Needs in Terry's memory. Thank you Burton for telling the story about your lessons, and Joanne, for giving your "special touch" to the service. Doug Beck and Tayler Johnson did exceptional jobs! I have received many compliments.
What a wonderful event! Thank you so much for inviting me to the Widow's Luncheon on Valentine's Day. When I walked in, I didn't know anyone. I chose a random table and sat next to a woman. When I told her my name, at first she didn't recognize it. Toward the end of lunch, her eyes lit up, and she said, "Dr. Hutchcroft" I said, "Yes that is my husband." She began to cry, and she told me a wonderful story about how Tom helped them with their dog. She just kept repeating, "What a wonderful man! What a wonderful man!" Thank you for making my first Valentine's Day without Tom a special one.
Dear Prugh-Thielen Staff,
I want to thank you for the wonderful luncheon that you have for all the widows on Valentine's Day. My mother, Sally Luttenegger and her friends truly enjoy it. Ever since you have been doing it they start talking about it as soon as February comes around. Since their Valentine's are gone it makes for a "special day" for them. It is a terrific community event that you offer making the day special for all those ladies.
Thank you again!
Thank you and the staff at Prugh-Thielen for the flawless handling of John's funeral. This was a difficult time for us and you made it as painless as possible.
I would like to thank you for the lovely Valentine's luncheon and entertainment today. Everything was so nice, and it certainly brightened up what could have been a tough day. Thank you for "going the extra mile" in caring for the grieving!
Thank you so much for your many hours with me looking though photos and creating such a beautiful slideshow of my special memories!
Sam, Thank you for your attention to the details for my uncle. Thank you also for your patience and understanding through the difficult times. You and the staff are fabulous. Another big Thank You for allowing my husband to take that "final drive".
I want to thank you and the entire staff for all your compassion, help & support offered to our family at this time. Your care & efficiency at this time were greatly appreciated.
Sam and all involved;
I cannot express how much I appreciated and appreciate to this date all of your help and kindness during this time. It was and is still very tough for me to have lost my father. You are all wonderful people!! Thank you!!
A big Hoorah! as we say in the Army, first class service from beginning to the end. Excellent staff they made my Mother's funeral a great day for the Payne family. My daughters fell in love with Mr. Prugh, and Joanne Prugh it was an instant connection. A special thanks Tayler ( which I hear who always make people cry, the DVD was excellent) Tayler took the time and added that special touch to the DVD by adding pictures of my mother hobbies. Thanks to the organist Mary. Prugh's is the only funeral home the Payne family trust to take care of our loved ones. Again to the Prugh-Thielen Family thanks again for a job well done. May God continue to bless your service to the community. The Payne family, Hoorah! SSG(R) Ann P. Patterson
Thank you so much for all your help with all the details. Everything was absolutely perfect. Your attention to detail, caring & support have given us strenght during this time. Thank you
Thank you so much for truly being there for me at Klein's Care Center the night my dad passed away. I truly appreciate your kindness and sincere caring.
The Prugh family treats everyone as if they are family! Love Love Love them!
We would like to thank Prugh-Thielen Funeral Home for their patience, thoughtfulness, and kindness.
Thank you again for all of your attention to detail and making everything the past few days absolutely perfect. We felt so cared for by you and John and everyone there. We can't express how much we appreciate everything, even the smallest details. You all are amazing at your jobs. Thank you
My mother, our family and all those who attended Norms service want to express how perfect his service was. My mother especially has nothing but praise for how everything was handled. We all were so very impressed.
Every little detail was taken care of. It made a long sad day much more bearable. I loved the tree planted in honor of my father. The living memorial program is wonderful.
Thank you for requesting that a tree seedling be planted in my mother's memory. It is a wonderful memorial and we appreciate you taking the time to make the request.
Sam & Staff
I just can't thank you enough for what you did for my family.
To all the wonderful people at Prugh-Thielen,
I can not express how grateful I am to you for making it through this rough time for me and my family. You are amazing people who went beyond your job and for that I feel truly blessed. I will recommend you to everyone! Thank you so much
Thank you. These words will never be enough to show my gratitude. You were wonderful and very helpful when my dad passed. Here we are almost 3 years later and you continue to be amazing. Thank you for all that you do!
Awesome, Awesome, Awesome!!! Be proud of yourselves, you made the final step in Dad's life journey extra special.
Hope you know how warmly you're thought of and how much you're appreciated for all you do. The Widow's Valentine Luncheon is a great blessing for all of us widows. Thank you so very much for making Valentine's Day special for us.
God bless you all,
Thank you for all you did. You took the worst time in my life and tried to ease the situation the best you could. We truly appreciate everything you did for us.
Thank you for putting together the video of my father, Ralph L. Todd. As you may know, I am a double amputee, living in a nursing facility in Strongsville, OH, a suburb of Cleveland. I was unable to attend his funeral and visitation. I am a brittle diabetic and it is very difficult and expensive for me to travel. The video will be my final remembrance of my dad. Again, I thank you with all my being.
We can't begin to express how much we appreciated your care and concern in the passing of Jim. You guys were wonderful. Made our burden in his funeral arrangements so easy. Thanks again.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.